Who Am I?
These Terms and conditions apply to all orders of purchased goods or services from Reinvented by AnneN. By placing an order you agree to these Terms and conditions.
Reinvented by AnneN act as controller for the personal data we gather through your use of our website.
Reinvented by AnneN
Fashiondesigner – Conscious fashion – Bespoke tailoring – Ready to wear
Reinvented by AnneN
Authorized representative: Anne Nagels
Company number BE0786270221
Privacy & Safety
Data privacy is of great importance to Reinvented by AnneN and we want to be open and transparent on how process your personal data. That is why we have a policy that determines how your personal data is processed and secured.
WHO IS THE CONTROLER OF YOUR PRESONAL DATA?
The company, Reinvented by AnneN is the controller of the personal data you submit and is responsible for your personal data under the applicable data protection law.
WHERE DO WE STORE YOUR DATA
The personal data that we collect is stored in the European Economic Area
We will not transfer your personal data outside of the European Economic Area.
WHO HAS ACCES TO YOUR DATA?
Reinvented by AnneN retains the right to store information and use it to fulfill your order.
Your data will never be passed on, sold or exchanged outside Reinvented by AnneN for marketing purposes. Information passed on to third parties is only used to provide you our services. What kind of categories of third parties can be found below under each specific process.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
WHAT IS THE LEGAL BASIS FOR THE PROCESSING?
For each specific processing of personal data that we collect from you, we will inform you whether the provision of personal data is statutory or required to conclude an agreement and whether it is an obligation to provide the personal data and the possible consequences if you choose not to.
Right of access:
You have the right to request information about the personal data we hold about you at any time. You can contact Reinvented by AnneN who will provide you with your personal details by e-mail.
Right to portability:
When Reinvented by AnneN processes your personal data by automated means on the basis of your consent or on the basis of an agreement, you have the right to transfer a copy of your data to you or to another party in a structured, commonly used and digitally readable format. This only applies to the personal data you have submitted to us.
Right to correction:
You have the right to request correction of your personal information if it is incorrect, including the right to have incomplete personal information corrected.
Right to deletion:
You have the right to delete personal data processed by Reinvented by AnneN at any time, except in the following situations
* you have an ongoing matter with Customer Service
* you have an open order that has not yet or only partially been shipped
* you have an outstanding debt with Reinvented by AnneN, regardless of the payment method
* if you have misused or are suspected of abusing our services in the past four years
* your debt was sold to a third party in the past three years or one year for deceased customers
* your credit application has been rejected in the last three months
* if you have made a purchase, we will keep your personal data related to your transaction for the accounting rules.
Right to restriction:
You have the right to request that Reinvented by AnneN restrict the processing of your personal data in the following circumstances:
* if you object to processing based on Reinvented by AnneN's legitimate interest, Reinvented by AnneN restricts all processing of such data pending verification of legitimate interest.
* if you claim that your personal data is incorrect, Reinvented by AnneN must restrict any processing of such data pending the verification of the correctness of the personal data.
* if the processing is unlawful, you can oppose the deletion of your personal data and request the restriction of the use of your personal data instead
* if RE°invented no longer needs the personal data, but it is necessary for your defense against legal claims.
How can you exercise your rights?
We take data protection very seriously and therefore you can send your requests regarding your rights mentioned above to firstname.lastname@example.org.
Right to submit a complaint with a supervisory authority:
If you believe that Reinvented by AnneN is processing your personal data incorrectly, you can contact us. You also have the right to file a complaint with a supervisory authority. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement. In Belgium, you can submit a complaint to the Authority for the protection of personal data (Privacy Commission), Drukpersstraat 35, 1000 Brussel (email@example.com),https://www.privacycommission.be/nl/contact.
RETENTION OF YOUR DATA AND DELETION
Your personal data will be retained for a period of maximum 2 years and will not be kept for longer than is necessary for a specific purpose
In the event you withdraw your consent or you object to our use of your personal data, and such objection is successful, we will remove your personal data from our databases. Please note that we will retain the personal data necessary to ensure your preferences are respected in the future.
The foregoing will, however, not prevent us from retaining any personal data if this is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.
By placing an order you indicate that you are an authorized user of the credit or debit card you are using and that you have sufficient means to pay for the costs of the ordered goods or services. It is your duty to notify us of any change to this information. This does not change the rights you have as a consumer. By confirming the online order, the customer enters into a binding agreement to a sales contract for goods and delivered services. Once you have placed your order, you will receive a confirmation email. You will receive another email when your order is ready to be shipped. In this mail you will also find a link to track your order online. If you need help, you can always contact Reinvented by AnneN via email, telephone and / or social media.
All prices are displayed in € and VAT is included. Reinvented by AnneN reserves the right to adjust prices at any time. Additional costs for the transaction of the payment can be automatically added to the final account of the customer if they apply to the chosen payment method. Reinvented by AnneN can never be held responsible for this extra cost.
More information about the payment methods can be found in our Shipping & Return Policy. Reinvented by AnneN reserves any right to use a third party to make the transfer of the payments. In case of deferred payment, Reinvented by AnneN can use a collection agency and all the necessary personal data necessary for the payment may be passed on. In this case, the payment process is only complete if the payment as stipulated by the third party has been paid in full, so that this third party can transfer the money to Reinvented by AnneN.
PAYMENTS AND SECURITY
All direct payment gateways offered by Wix.com and used by their company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
If you receive an email asking you to provide us with your credit card details or similar details, please note that this email is not sent by Reinvented by AnneN. Reinvented by AnneN only asks you to provide your details in response to your questions by e-mail or telephone or in case of uncertainty about an order. We will never ask you to provide your bank details via email. Do not respond to such requests. When we ask you to provide personal information in an email, we always ask you to contact us by phone (+32486163339) or by email (firstname.lastname@example.org). We will never ask you to respond via a link. If you ever receive an email asking you to provide specific personal information through a link, please do not respond or click the link, delete the email immediately. For questions about emails, you can always contact email@example.com, telephone or social media channels.
Reinvented by AnneN's work is owned by Anne Nagels. All product names, company names, logos and trademarks are the property of their respective owners. No copy, reproduction, adaptation, distribution or display of any part is permitted without written permission.
WHAT IS A COOKIE?
Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.
To provide a great experience for our visitors and customers.
To monitor and analyze the performance, operation and effectiveness of Wix's platform.
To ensure their platform is secure and safe to use.
Some of the cookies will remain on your computer or mobile device. These cookies will help us to identify you as a visitor of our webshop. They are calles the permanent cookes. Others will be deleted after you leave the website. These are session cookies.
WHAT SORT OF COOKIES DO WE USE?
There are first party and third party cookies:
First party cookies are created by the website itself. These are the ones to optimize your user-experience.
Third party cookies are created by parties other than the website. For our website these are Facebook, Instagram, Site Booster, Visitor Analytics and Google Analytics. Site Booster helps us to drive more traffic to our site. Visitor Analytics helps us to understand our website statistics and traffic to ur website. Google Analytics is a tool which helps us understand how you engage with our website. All of these apps may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitors, so it's anynomous.
We can also divede cookies in the following groups:
Essential cookies: We need these for the operation of our website. They include for example which of the cookie categories you have accepted.
Analyticals cookies: These cookies allow us to analyse our webtraffic, to see the number of users of our website and how the users navigate through our Website. For example: a cookie that registrates a unique ID which is used to generate statistic data on how you use our website.
Functional cookies: The remeber which choices you have made, so the website will be more user-friendly the next time you visit our website.
Marketing cookies: These cookies let us know which pages you have visited and how you navigate through our site.
HOW CAN YOU MANAGE OR DELETE THESE COOKIES?
You can to this at any time through the setting of your browser. This allows you to refuse all of some cookies . Remeber that turning off cookies can limit the services that we provide. If you want to know more about the details about controlling and/or deleting cookies, visit the page of your browser for more information.