Who Am I?

These Terms and conditions apply to all orders of purchased goods or services from RE°invented. By placing an order you agree to these Terms and conditions.

RE°invented act as controller for the personal data we gather through your use of our website.

RE°invented

Fashiondesigner – Conscious fashion – Bespoke tailoring – Ready to wear

 

CONTACT

RE°invented

Nieuwdorpstaat 3

B3450 Geetbets

+32486163339

info@reinventedbyannen.com

Authorized representative: Anne Nagels

Company number BE0727394288

This Privacy Policy was last revised on 25/10/2020

Privacy & Safety

Data privacy is of great importance to RE°invented and we want to be open and transparent on how process your personal data. That is why we have a policy that determines how your personal data is processed and secured.

WHO IS THE CONTROLER OF YOUR PRESONAL DATA?
The company, RE°invented is the controller of the personal data you submit and is responsible for your personal data under the applicable data protection law.

WHERE DO WE STORE YOUR DATA
The personal data that we collect is stored in the European Economic Area

INTERNATIONAL TRANSFERS

We will not transfer your personal data outside of the European Economic Area.


WHO HAS ACCES TO YOUR DATA?
RE°invented retains the right to store information and use it to fulfill your order.
Your data will never be passed on, sold or exchanged outside RE°invented for marketing purposes. Information passed on to third parties is only used to provide you our services. What kind of categories of third parties can be found below under each specific process.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.


WHAT IS THE LEGAL BASIS FOR THE PROCESSING?
For each specific processing of personal data that we collect from you, we will inform you whether the provision of personal data is statutory or required to conclude an agreement and whether it is an obligation to provide the personal data and the possible consequences if you choose not to.

YOUR RIGHTS

Right of access:
You have the right to request information about the personal data we hold about you at any time. You can contact RE°invented who will provide you with your personal details by e-mail.
Right to portability:
When RE°invented processes your personal data by automated means on the basis of your consent or on the basis of an agreement, you have the right to transfer a copy of your data to you or to another party in a structured, commonly used and digitally readable format. This only applies to the personal data you have submitted to us.
Right to correction:
You have the right to request correction of your personal information if it is incorrect, including the right to have incomplete personal information corrected.

Right to deletion:
You have the right to delete personal data processed by RE°invented at any time, except in the following situations
* you have an ongoing matter with Customer Service
* you have an open order that has not yet or only partially been shipped
* you have an outstanding debt with RE°invented, regardless of the payment method
* if you have misused or are suspected of abusing our services in the past four years
* your debt was sold to a third party in the past three years or one year for deceased customers
* your credit application has been rejected in the last three months
* if you have made a purchase, we will keep your personal data related to your transaction for the accounting rules.

Right to restriction:
You have the right to request that RE°invented restrict the processing of your personal data in the following circumstances:
* if you object to processing based on RE°invented's legitimate interest, RE°invented restricts all processing of such data pending verification of legitimate interest.
* if you claim that your personal data is incorrect, RE°invented must restrict any processing of such data pending the verification of the correctness of the personal data.
* if the processing is unlawful, you can oppose the deletion of your personal data and request the restriction of the use of your personal data instead
* if RE°invented no longer needs the personal data, but it is necessary for your defense against legal claims.

How can you exercise your rights?
We take data protection very seriously and therefore you can send your requests regarding your rights mentioned above to info@reinventedbyannen.com.
Right to submit a complaint with a supervisory authority:
If you believe that RE°invented is processing your personal data incorrectly, you can contact us. You also have the right to file a complaint with a supervisory authority. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement. In Belgium, you can submit a complaint to the Authority for the protection of personal data (Privacy Commission), Drukpersstraat 35, 1000 Brussel (commission@privacycommission.be),https://www.privacycommission.be/nl/contact.
Updates to our privacy statement: We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

RETENTION OF YOUR DATA AND DELETION

Your personal data will be retained for a period of maximum 2 years and will not be kept for longer than is necessary for a specific purpose

In the event you withdraw your consent or you object to our use of your personal data, and such objection is successful, we will remove your personal data from our databases. Please note that we will retain the personal data necessary to ensure your preferences are respected in the future.

The foregoing will, however, not prevent us from retaining any personal data if this is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.

Online shopping

By placing an order you indicate that you are an authorized user of the credit or debit card you are using and that you have sufficient means to pay for the costs of the ordered goods or services. It is your duty to notify us of any change to this information. This does not change the rights you have as a consumer. By confirming the online order, the customer enters into a binding agreement to a sales contract for goods and delivered services. Once you have placed your order, you will receive a confirmation email. You will receive another email when your order is ready to be shipped. In this mail you will also find a link to track your order online. If you need help, you can always contact RE°invented via email, telephone and / or social media. 

Prices

All prices are displayed in € and VAT is included. RE°invented reserves the right to adjust prices at any time. Additional costs for the transaction of the payment can be automatically added to the final account of the customer if they apply to the chosen payment method. RE°invented can never be held responsible for this extra cost.

Payments

More information about the payment methods can be found in our Shipping & Return Policy. RE°invented reserves any right to use a third party to make the transfer of the payments. In case of deferred payment, RE°invented can use a collection agency and all the necessary personal data necessary for the payment may be passed on. In this case, the payment process is only complete if the payment as stipulated by the third party has been paid in full, so that this third party can transfer the money to RE°invented.

PAYMENTS AND SECURITY

All payments to RE°invented are handled securely by Wix Payments or Paypal. The payment will be deducted from your card or account before the ordered goods are shipped. You will receive an electronic proof of payment, which will be sent to your email address. RE°invented does not keep track of your credit or debit card details. (Read more about this in the Privacy Policy).

All direct payment gateways offered by Wix.com and used by their company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

PHISHING E-MAILS

If you receive an email asking you to provide us with your credit card details or similar details, please note that this email is not sent by RE°invented. RE°invented only asks you to provide your details in response to your questions by e-mail or telephone or in case of uncertainty about an order. We will never ask you to provide your bank details via email. Do not respond to such requests. When we ask you to provide personal information in an email, we always ask you to contact us by phone (+32486163339) or by email (info@reinventedbyannen.com). We will never ask you to respond via a link. If you ever receive an email asking you to provide specific personal information through a link, please do not respond or click the link, delete the email immediately. For questions about emails, you can always contact info@reinventedbyannen.com, telephone or social media channels.

Intellectual property

RE°invented's work is owned by Anne Nagels. All product names, company names, logos and trademarks are the property of their respective owners. No copy, reproduction, adaptation, distribution or display of any part is permitted without written permission.

WHAT IS A COOKIE?

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

Wix uses cookies for important reasons, such as:

  • To provide a great experience for our visitors and customers.

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure their platform is secure and safe to use. 

Some of the cookies will remain on your computer or mobile device. These cookies will help us to identify you as a visitor of our webshop. They are calles the permanent cookes. Others will be deleted after you leave the website. These are session cookies.

WHY WE MAKE USE OF COOKIES

There are different reasons why we use cookies on our website.

We want to improve your experience as a customer on our website and we like to know your surfing behaviour (how many times you visit our site an what time you spend on each page.) Why? Because this information helps us to make our website more accessible and easier for you to use. We want your experience on our site to be optimal. We also use cookies who gather anonymous statistics. These cookies help us to improve our website to your needs.

WHAT SORT OF COOKIES DO WE USE?

There are first party and third party cookies:

  • First party cookies are created by the website itself. These are the ones to optimize your user-experience.

  • Third party cookies are created by parties other than the website. For our website these are Facebook, Instagram, Site Booster, Visitor Analytics and Google Analytics. Site Booster helps us to drive more traffic to our site. Visitor Analytics helps us to understand our website statistics and traffic to ur website. Google Analytics is a tool which helps us understand how you engage with our website. All of these apps may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitors, so it's anynomous

We can also divede cookies in the following groups:

  • Essential cookies: We need these for the operation of our website. They include for example which of the cookie categories you have accepted.

  • Analyticals cookies: These cookies allow us to analyse our webtraffic, to see the number of users of our website and how the users navigate through our Website. For example: a cookie that registrates a unique ID which is used to generate statistic data on how you use our website.

  • Functional cookies: The remeber which choices you have made, so the website will be more user-friendly the next time you visit our website.

  • Marketing cookies: These cookies let us know which pages you have visited and how you navigate through our site. 

 

HOW CAN YOU MANAGE OR DELETE THESE COOKIES?

You can to this at any time through the setting of  your browser. This allows you to refuse all of some cookies . Remeber that turning off cookies can limit the services that we provide. If you want to know more about the details about controlling and/or deleting cookies, visit the page of your browser for more information.

Cookie policy